Frequently Asked Questions: Leather Repair
Frequently Asked questions
How long will the repair take?
Depending on the damage and the repair type, it can take anywhere from 30 minutes to a several hours
There is something missing from my box?
We're sorry to hear this! If any items are missing or your package arrives damaged, please email us at yourfriends@strongman-tools,com and we will send you out the missing parts or a new kit by expediated delivery.
I've run out of paint/glue, what should I do?
Drop us an email at yourfriends@strongman-tools.com and we will do our best to help you! Where we can, we will try and send out additional items for free.
I can't match my color, can you help?
Please send us a close up image of your item and one from distance and we will do our best to help you find the right color match and give you the steps to acheive it. yourfriends@strongman-tools.com
My leather is peeling/bonded, will this work for that?
Yes absolutely, our kit comes with full instructions on how to repair peeling leather and we also have a video in our media section which shows a peeling leather repair (see here for video)
Can I use this kit to repair a seam?
Ideally, seems need to be re-stitched but in some cases you can fix the seam with our kit, please drop us an email with some pictures and we will do our best to guide you.
How do I remove the paint/glue and start again?
You can remove the entire repair including paint and glue by using Isopropyl Alcohol, wiping over the repair using a cloth. The longer the repair is left, the harder it is to remove, so this should be done as soon as possible.
Do I have to use the backing fabric?
No, not all repair types require backing fabric. Only use it if it can be easily inserted into the hole or tear.
I've followed your instructions and I'm not happy with the result?
If after following our instructions and seeking help from us, you are unhappy with the result, get in touch and we will issue you a full refund